Frequently Asked Questions

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WHAT KIND OF FABRIC IS USED FOR FIREKNOTT PRODUCT?

We use 100% pure cotton for all our product categories.

HOW LONG DOES IT TAKE TO DELIVER?

The estimated delivery time is 4-6 working days in most of the Indian geographies. However for some pin codes it might take a little more time. In case of delay please get in touch with our team.

HOW IS THE PRODUCT FIT DEFINED FOR FIREKNOTT?

Our t-shirts are unisex unless specified otherwise. Please refer to the size chart for details on each and every size measure.

IS CASH ON DELIVERY (COD) AVAILABLE?

Yes, COD is available with a nominal charge for the service.

WHAT SHOULD I DO IF I RECEIVE A DIFFERENT ITEM FROM THE ONE THAT I HAVE ORDERED?

We try our best to deliver the right products within time, however, in a few rare cases if you receive a different / wrong product, please visit the returns section on the website to raise a return request.

HOW DO I DETERMINE THE CORRECT SIZE FOR ME?

While placing your order you will find an option for the SIZE CHART on the product page which includes detailed information on sizes and fit. You may click on the same and find your perfect size.

MY PAYMENT WAS DEDUCTED FROM THE BANK ACCOUNT BUT THE ORDER WASN’T PLACED. WHAT SHOULD I DO?

The payment usually gets credited back to your account within 2-3 business days through bank sites and payment portals. In case it does not, mail us the details of your transaction at, care@fireknott.com or you can send a Whatsapp at, 919876553222

We will verify and get back to you at the earliest.